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Interscience Management Review

Abstract

Today knowledge has become a crucial asset. Knowledge Management is a tool that nurtures and helps such assets to grow. It helps in effective utilisation of intellectual capital and enhancement of the organization’s performance. It involves blending the company’s internal & external information and transforms it into actionable knowledge. Organizations are turning to knowledge management initiatives and technologies to leverage their knowledge resources. It is important that everyone focuses on ownership of intellectual capital and utilize them efficiently for development as well as competitive edge with the help of appropriate tool. A Knowledge Management System (KMS) based on the state-of-the-art Information Technology (IT) makes that possible. Many experts believe that in future the main source of competitive advantage will be organization’s ability to leverage corporate knowledge, its distribution and to learn faster than others. Knowledge Management is an integrated systematic approach to identify, manage and share organization’s information assets available in databases, documents, policies, and procedures, as well as unarticulated expertise and experience held by individual workers. The idea behind KM is to capture not only explicit factual information but also the tacit information and knowledge that exist in an organization. The objective is to achieve the mission of the organization by sharing all types of knowledge among the employees of the organization. There are also lots of challenges as experts retire or leave organizations. Importance of knowledge database to capture expertise available for future reference and competitive edge has been felt by all. The paper is based on work of design and development of software “Information Portal at RDCIS”, developed for RDCIS – Research and Development centre of for Iron and Steel, SAIL. Today, knowledge is the strategic key resource. This paper is based on the challenges faced in the implementation of Knowledge Management system at RDCIS, SAIL. This paper focuses on the different forms of knowledge’s available in R&D Units, features, access mechanism, security mechanism, its implementation in different departments, and the platform used for implementing KMS.

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