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Interscience Management Review

Abstract

There is increasing concern about implementation failures in six sigma concept in supply chain management. The reason for many Six Sigma programmes to fail is due to an implementation model. Using a successful Six Sigma concept in an industry we have to perform strategic analysis driven by the market and the customer. It is necessary to establish a high- level, cross-functional team to drive the improvement initiative and to identify overall improvement tools. We can perform high-level process mapping and prioritize improvement opportunities. We have to develop a detailed plan for low-level improvement teams, and then to implement, document, and revise as necessary. This is important for both practitioners and academicians.

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