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International Journal of Mechanical and Industrial Engineering

Abstract

The objective of every industry is to bring world-class quality products to the market in shortest possible time with least expenses. To meet this objective manufacturer’s always remains non compliant with Reliability requirement of the products due to which field failure rate increases and in turn increases the warranty cost. In this work, an attempt has been made to improve the field reliability for consumer product through a proposed step by step Reliability Improvement Methodology. The proposed methodology includes analysis of field failure data, failure analysis for identifying root cause, experimental investigation to confirm root causes, design modification recommendations and improvement validation through accelerated testing. Further, this analysis helps the manufacturers in warranty extension decision making for the existing products and in the improvement of the next generation product’s performance which directly increases the brand image and profits of an organization.

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