Governments all over the world have been using ICTs such as internet, websites, computers and mobile phones to provide various government services in an efficient, equitable and transparent manner with less corruption. The purpose of this paper is to examine the challenges encountered in e-government as well as the potential opportunities available in the context of Indian society. The study reveal India is still lagging behind in utilizing information and communication technologies for delivering government services online.
BENIWAL, V S and SIKKA, KAPIL
"E-GOVERNANCE IN INDIA: PROSPECTS AND CHALLENGES,"
International Journal of Computer and Communication Technology: Vol. 8:
2, Article 1.
Available at: https://www.interscience.in/ijcct/vol8/iss2/1