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International Journal of Computer and Communication Technology

Abstract

This paper discusses the present status of availability of e-services for the visually challenged in India. An analysis of five major Governments to Citizen (G2C) e-service initiatives is done to figure out the level of assistance for the visually challenged users. E-services are judged on a 3-point scale that includes Text to Speech (TTS) support, adherence to W3C accessibility guidelines and provision for voice based e-services. Finally, we discuss the architecture and working of E-Prakash, a voice based e-service delivery system..

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